![]() ![]() The pandemic has served as a good reminder to always expect the unexpected-especially when movement restrictions can be implemented at any time.įlexibility and adaptability are skills that are essential for staying optimistic about overcoming unexpected challenges, and also help us to be more resourceful and innovative in the way we solve problems as we learn to make do with what we have. There’s also a need to take extra care that everyone’s voices are heard. For example, some try to be even more conscious of active listening and reframing what’s been said during Zoom calls to prevent miscommunication. Online working environments warrant paying extra attention to specific skills.
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